Landscape Business Consulting
Production discipline.
Built into the workflow.
Work ticket and production systems that give your crews clarity in the field and your leadership visibility into what's happening in real time.
Production is where margin gets earned or lost, and where many landscape businesses run on tribal knowledge. We work with your operations team to install the workflow structure that turns production into a discipline instead of a daily improvisation.
Why This Matters
The field is where every plan meets reality.
You can have the best estimates, the cleanest pricing, and the tightest financial reporting in the industry. If your crews don't know what they're doing, when they're doing it, or what's expected when they're done, none of it matters.
The symptoms are familiar. Crews finishing work in two-thirds of the budgeted time on some jobs and twice the time on others, with no clear reason. Service visits skipped or duplicated. Account managers in the truck two days a week answering questions that should have been resolved in the work ticket.
Tight production workflows aren't about more rules. They're about removing the daily ambiguity that costs your team time and your business margin.
Our Approach
We design the workflow your crews can run without you on site.
Production sits at the intersection of operations, account management, and field execution.
Current state mapping
We start in the field. How are work tickets being created today? Who decides what goes on them? What does a crew actually see when they show up to a job?
Account manager and operations alignment
Production fails when account managers and operations aren't speaking the same language. We align expectations, handoffs, and escalation paths.
Workflow design
We design the flow from sale to scheduling to field execution to completion. Work ticket structure, completion rules, service visit logic, automation opportunities, exception handling.
Aspire setup (if applicable)
For clients using Aspire, we configure the work ticket and scheduling functionality to match the workflow design, so the system reinforces the discipline.
Field-facing documentation
A workflow that lives in a leadership meeting isn't a workflow. We build the documents, checklists, and templates your crews actually use, in language the field will read.
Adoption and accountability
The workflow gets adopted through training, not just documentation. We build the review cadence that catches drift before it becomes the new normal.
What You'll Walk Away With
Tangible outputs your team can use on day one.
Every engagement is custom, but here's what most Post-Implementation System Review engagements produce.
Current state production map — A documented view of how work flows from sale to field today, with gaps and inconsistencies surfaced.
Workflow design — A step-by-step flow for work ticket creation, scheduling, field execution, and completion, with owners and standards at each step.
Work ticket templates — Custom templates by service type, designed so crews have what they need without information overload.
Field checklists and service visit standards — Documents your crews use in the field, written in the field's language.
Aspire configuration recommendations — For clients using Aspire, guidance on how work ticket and scheduling functionality should be set up.
Operations and account management alignment guide — Written expectations for handoffs, escalations, and recurring conversations between the two teams.
Self-Check
Best for, and not for.
An honest look at who this engagement is designed for.
Best For
- Companies where production performance varies widely between jobs without clear explanation
- Owners who feel like their crews are running on tribal knowledge instead of documented standards
- Teams where account managers spend significant time in the field resolving questions that should have been answered upfront
- Businesses scaling production capacity and needing to install structure before adding crews
Not a Fit
- Companies whose operations team is unwilling to participate in workflow redesign
- Teams without an operations leader or production manager to anchor the work
- Businesses looking for a one-time documentation project rather than ongoing workflow installation
- Operations whose underlying job estimating is so off that no workflow can compensate
A Client Story
Stories from our consulting engagements are on their way.
"Having David and Julia in our quarterly reviews has changed how our leadership team thinks. The conversations are different."
Client story coming soon
3+
Years — average advisory client tenure
Works Well With
Where this fits in the bigger picture.
Production & Work Ticket Workflows rarely stands alone.
Job Costing & Margin Visibility
Estimating sets the target. Job costing tells you whether you hit it. The two work together as a feedback loop.
Production & Work Ticket Workflows
Tight production workflows produce the cost data the costing system depends on.
Ongoing Advisory & Coaching
The discipline of weekly margin review is built once and reinforced every week inside the advisory relationship.
Let's see if we're the right team for this work.
Bring your last few months of job margin data, or your suspicion that you don't have any. We'll tell you honestly whether Job Costing & Margin Visibility is what you need.
Two Twelve Advisors
Helping landscape companies install the financial clarity, operational structure, and accountability that turn a hardworking business into a profitable one.
Consulting Services
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